Returns
If something is not right, tell us.
Our first-order promise
If you don't love your first bag, we'll send you another one for free. Just get in touch within 30 days of delivery. This applies to your first order only.
Pre-orders
You can cancel a Founding Batch pre-order at any time before it ships for a full refund.
Damaged or wrong items
Contact us and we will sort a replacement or refund.
Subscriptions
Subscriptions are coming soon. Once they're live, you'll be able to pause or cancel before your next billing date.
Some company and legal details on this page are still being finalised and will be confirmed before orders open.